A Complete Cloud Service that Connects Teams to a Telecom Provider – with Per User, Per Month Billing
Ribbon Connect for Microsoft Teams Direct Routing delivers a complete cloud service that successfully integrates enterprise voice functionality directly into Microsoft Teams. This advanced system effectively converts Microsoft Teams into the primary business telephone system.
Designed for operational simplicity, Ribbon Connect for Microsoft Teams Direct Routing features highly intuitive web interfaces to simplify administration for technical teams. The platform manages complex technical requirements, including the automation of Teams configuration updates and the establishment of Session Border Controller (SBC) services. Financial planning is straightforward, based on a predictable per user, per month subscription model that permits cost effective scaling and deployment.
Crucially, Ribbon Connect for Microsoft Teams Direct Routing supports integration with existing private branch exchange (PBX) or Cloud Unified Communications (UC) solutions. This ensures that organisations can retain current telecom contracts and infrastructure investments. Built upon Ribbon’s recognised security proficiencies and large inventory of Microsoft certified SBCs, the service provides a reliable, high quality communication path suitable for fluctuating enterprise requirements.